Pet Behavior Help
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POLICIES


PBH COVID Policies:

Based on the current COVID guidelines :
1.  All fully vaccinated family members are welcome to attend obedience classes.   Non-vaccinated attendees are asked to wear a mask if social distancing can not be maintained. 
2. Non-vaccinated family members who are not handling a dog in class may be asked to sit outside of the primary class area. 



​CLASSES
​
***Most classes meet 55 minutes a week for 6 weeks for $155 ***


1. All classes will be taught by a certified PBH instructor.
2. Normal class size will be limited to 6-8 dog/handler teams. 
3. Entrance requirements for each class will be enforced based on the judgment of the instructor.
4. A full credit/transfer/refund will be given if Pet Behavior Help, Inc. cancels class.  If a client cancels class before attending, the client will be refunded the tuition fee minus a $25 processing fee.  Refunds for cancellations after classes begin will be prorated and subject to the $25 processing fee.
5. All classes may be cancelled during severe weather conditions and outdoor classes will be cancelled in extreme heat, cold or wet conditions.   Notification of class cancellation will be posted on the Calendar and on the PBH Facebook page.  Students are responsible for checking the Calendar before attending class.  We try to hold make-up classes the week following the scheduled end of the session at our normal class times.   However, when that is not possible, we will offer several options to students and hold the make-up when the majority can attend.  Make-up classes are not guaranteed.
6. See
Obedience and Agility Information for detailed class information.


Note:  We like to post pictures of our students and their dogs on social media.  If you do NOT want to be included, please let your instructor know.

RULES
1. Dogs must be on-leash and under control at all times
2. All dogs must have proof of vaccinations and a signed waiver on file before participating in any events.  Note:  Online enrollment indicates agreement to PBH policies and signing of waiver.
3. All handlers must clean up after their dogs at all times anywhere on the property.
4. No unapproved dog-dog interactions.  Every handler must keep his/her dog away from other dogs unless they have specifically asked the other handler if the dogs can interact at that time.
5. Females in heat will not be allowed to participate in Obedience or Skills level Agility classes.  At the instructors discretion, females in heat will be allowed to participate in advanced classes  when a trial or event is not scheduled within 2 weeks.  The instructor must be informed at least 2 days prior to class.  This rule will allow advanced dog/handler teams to proof against this type of distraction with the guidance of the instructor. 
6. Any dog that a PBH certified instructor deems to be highly disruptive, unruly or dangerous can be excused from group classes at any time.  The handler will be referred to private consultations and a refund or credit for the remaining classes will be given.
7.  The speed limit on the driveway is 3 mph at all times. 
8.  Parking for all students is at the top of the middle pasture and in the large pasture.   The driveway next to the agility fields is for  handicap use only. 
9.  Drive only on the gravel areas.    During wet conditions, park uphill.

info@petbehaviorhelp.com   
(919) 270-2010
5314 Farrington Rd. Chapel Hill, NC 27517