POLICIES
PBH Response to COVID-19
We are aware of the growing concerns related to the spread of the COVID- 19 virus in our area. Fortunately, since our facility is outdoors and we are enforcing social distancing, it is a low-risk environment and PERMITTED under the stay at home orders for our location. Therefore, at this time, we are planning to continue to offer our classes and private lessons with the following precautions in place:
We are very aware that some people share their lives with at-risk individuals and may need to take extra precautions. Please feel free to contact us directly regarding your concerns and we will work with you to find a solution.
If there are any updates or changes, we will communicate them through email.
We are aware of the growing concerns related to the spread of the COVID- 19 virus in our area. Fortunately, since our facility is outdoors and we are enforcing social distancing, it is a low-risk environment and PERMITTED under the stay at home orders for our location. Therefore, at this time, we are planning to continue to offer our classes and private lessons with the following precautions in place:
- Please do not come to PBH if you are sick or have been in contact with anyone who is feeling sick. PBH staff will also follow this guideline.
- All clients should wash their hands before coming and immediately after arriving home.
- The plastic will be removed from the arena to provide a completely open-air space for classes.
- All gates and chairs will be wiped by the instructors with a Clorox solution before/after every class.
- The porta-potty will be wiped with a Clorox solution several times a day.
- Our instructors will primarily demonstrate with their own dogs. However, if it would be helpful for them to work with a client's dog, the PBH instructor will ask permission and use sanitizer before and after handling anyone's dogs.
- All handlers will be encouraged to handle only their own dogs and stay a reasonable distance (10 feet or more) from other people and dogs.
- Agility instructors will handle all the equipment, including all jump height changes and will open/close the gate between dogs.
- All handlers will be asked to bring their own water and bowls.
- When possible, we will have hand sanitizer available for use in all of the training areas. However, with supplies limited, please plan to bring your own Hand Sanitizer so that our instructors can use our limited supply as needed for teaching purposes.
We are very aware that some people share their lives with at-risk individuals and may need to take extra precautions. Please feel free to contact us directly regarding your concerns and we will work with you to find a solution.
If there are any updates or changes, we will communicate them through email.
CLASSES
1. All classes will be taught by a certified PBH instructor.
2. Normal class size will be limited to 6-8 dog/handler teams.
3. Entrance requirements for each class will be enforced based on the judgment of the instructor.
4. A full credit/transfer/refund will be given if Pet Behavior Help, Inc. cancels class. If a client cancels class before attending, the client will be refunded the tuition fee minus a $25 processing fee. Refunds for cancellations after classes begin will be prorated and subject to the $25 processing fee.
5. All classes may be cancelled during severe weather conditions and outdoor classes will be cancelled in extreme heat, cold or wet conditions. Notification of class cancellation will be posted on the Calendar and on the PBH Facebook page. Students are responsible for checking the Calendar before attending class. We try to hold make-up classes the week following the scheduled end of the session at our normal class times. However, when that is not possible, we will offer several options to students and hold the make-up when the majority can attend. Make-up classes are not guaranteed.
6. See Obedience and Agility Information for detailed class information.
RULES
1. Dogs must be on-leash and under control at all times
2. All dogs must have proof of vaccinations and a signed waiver on file before participating in any events. Note: Online enrollment indicates agreement to PBH policies and signing of waiver.
3. All handlers must clean up after their dogs at all times anywhere on the property.
4. No unapproved dog-dog interactions. Every handler must keep his/her dog away from other dogs unless they have specifically asked the other handler if the dogs can interact at that time.
5. Females in heat will not be allowed to participate in Obedience or Skills level Agility classes. At the instructors discretion, females in heat will be allowed to participate in advanced classes when a trial or event is not scheduled within 2 weeks. The instructor must be informed at least 2 days prior to class. This rule will allow advanced dog/handler teams to proof against this type of distraction with the guidance of the instructor.
6. Any dog that a PBH certified instructor deems to be highly disruptive, unruly or dangerous can be excused from group classes at any time. The handler will be referred to private consultations and a refund or credit for the remaining classes will be given.
7. The speed limit on the driveway is 3 mph at all times.
8. Parking for all students is at the top of the middle pasture and in the large pasture. The driveway next to the agility fields is for instructor and handicap use only.
9. Drive only on the gravel areas. During wet conditions, park uphill.
1. Dogs must be on-leash and under control at all times
2. All dogs must have proof of vaccinations and a signed waiver on file before participating in any events. Note: Online enrollment indicates agreement to PBH policies and signing of waiver.
3. All handlers must clean up after their dogs at all times anywhere on the property.
4. No unapproved dog-dog interactions. Every handler must keep his/her dog away from other dogs unless they have specifically asked the other handler if the dogs can interact at that time.
5. Females in heat will not be allowed to participate in Obedience or Skills level Agility classes. At the instructors discretion, females in heat will be allowed to participate in advanced classes when a trial or event is not scheduled within 2 weeks. The instructor must be informed at least 2 days prior to class. This rule will allow advanced dog/handler teams to proof against this type of distraction with the guidance of the instructor.
6. Any dog that a PBH certified instructor deems to be highly disruptive, unruly or dangerous can be excused from group classes at any time. The handler will be referred to private consultations and a refund or credit for the remaining classes will be given.
7. The speed limit on the driveway is 3 mph at all times.
8. Parking for all students is at the top of the middle pasture and in the large pasture. The driveway next to the agility fields is for instructor and handicap use only.
9. Drive only on the gravel areas. During wet conditions, park uphill.